This error means you are trying to connect to a server that naturalForms cannot communicate with. Please try the following troubleshooting steps:
- Confirm your device is connected to the Internet.
- Confirm you are attempting to the correct URL provided by your administrator.
- Be sure you are using “https://”
- If you are using naturalForms for Android or using an iPad with an iOS version prior to iOS7, be sure the URL you type ends with “/services”
If you continue to receive this error, please contact your naturalForms hosting provider for support.