Why am I getting a 'Customer has exceeded licenses' error?

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If you are trying to sign into the naturalForms app and you get the 'Customer has exceeded licenses' error, you will need to visit your Dashboard and Subscription pages. 

There are a couple of scenarios in which this could occur:

  1. You activated devices during your free trial and then added a subscription for a number of devices that is less than your current active devices. For example: During the trial, 6 devices were activated. Then a subscription for 5 devices was created. 
  2. Your free trial ended.
  3. You cancelled your subscription and your last paid period has expired.

You have a couple choices at this point:

  1. Update your subscription so that you have enough device licenses.
  2. Delete active devices until you are within your licensed device count.
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