API Ping Returned 500 Error

Follow

The installation is returning a 500 API ping error as below:

API_Ping_Returned_500.jpg

Try the following to help resolve the issue:

Ping the API server (the one set up in IIS) from the command line of the installation server by using the browser or a curl command.

“https://<their server>/api/v1/ping”

This will provide more information in regards to the error.

 

Have more questions? Submit a request

Comments

Powered by Zendesk